Questions & Answers
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ORDERS AND RETURNS
Do you ship nationwide?
Yes, we offer nationwide shipping for all our generators. Whether you’re looking for a diesel generator for home use or a portable unit for outdoor adventures, we’ll deliver it directly to your doorstep.
What is your return policy?
We offer a hassle-free return policy within 30 days of purchase. The item must be in its original condition and packaging. Please contact our customer service team to initiate a return.
Can I cancel or modify my order?
Yes, you can cancel or modify your order as long as it hasn’t been shipped. Contact our customer service team as soon as possible to make changes.
How long does shipping take?
Shipping times vary depending on your location and the product you order. Most orders are processed within 1-2 business days and delivered within 5-7 business days. Contact us for specific delivery estimates.
What if my generator arrives damaged?
If your generator arrives damaged, please contact us immediately. We’ll arrange for a replacement or repair at no additional cost to you.
SHOPPING INFORMATION
What types of generators do you offer?
We offer a wide range of generators, including:
Diesel Generators for Sale: Ideal for industrial, commercial, and residential use due to their fuel efficiency and durability.
Whole House Generators: Provide seamless backup power for your entire home during outages.
Portable Diesel Generators: Perfect for outdoor adventures, job sites, and temporary power needs.
What brands do you carry?
We carry top brands known for their reliability and performance, including Cummins Onan, Generac, Kohler, and more. Explore our collection of generators for sale to find the best fit for your needs.
How do I choose the right generator for my needs?
Choosing the right generator depends on factors like your power requirements, budget, and intended use. Our team of experts is here to guide you through the process and help you find the perfect generator.
Do you offer installation services?
Yes, we offer professional installation services for whole house generators and other large units. Our team of experts will ensure your generator is installed safely and efficiently.
PAYMENT INFORMATION
What payment methods do you accept?
We accept a variety of payment methods, including:
Credit and debit cards (Visa, Mastercard, American Express, Discover).
PayPal.
Financing options (subject to approval).
Do you offer financing options?
Yes, we offer flexible financing options to help you purchase the generator you need. Contact us for more details on available plans and eligibility.
Is my payment information secure?
Absolutely. We use industry-standard encryption to ensure your payment information is safe and secure.